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Share
Your Desktop With LiveDesktop
LiveDesktop
allows us to help you even when not in the Nextsoft hosted system.
With LiveDesktop, our support team can gain real-time access to your
desktop to help solve problems with connectivity, printing and other
remote tasks. However, security is never compromised as you must
first log into the LiveDesktop server before your desktop is available
for sharing. In addition, the connection between your desktop and
the Support Team member is fully encrypted
To connect
now, enter your name and company in the box to the right. Then
press Request Help to log onto the LiveDesktop server.
Next,
contact our Support Team via one of the following to initiate a
LiveDesktop session:
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Voice: (800)
236-1165
email: support@nextsoft.com |
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Once
connected, you and the Support Team member will share your desktop, and
each will be able to control mouse and keyboard input.
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